Shipping policy
Thank you for shopping with Beauty by Grace Collection.
Processing Times
Orders are carefully prepared and dispatched within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Within Australia
Shipping costs and available delivery options will be displayed at checkout. Delivery times are estimates and may vary depending on your location and the postal service.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Delivery Delays
Beauty by Grace Collection is not responsible for delays caused by postal services, public holidays or circumstances outside our control. If your parcel is significantly delayed, please contact us and we will assist where possible.
Incorrect Addresses
Please check that your delivery address is correct before placing your order. Beauty by Grace Collection cannot be held responsible for parcels delivered to an incorrectly entered address.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number and any relevant photos so we can assist.
Contact Us
For shipping enquiries, please contact us through the details provided on our website.